Id like to put it on my iPad along with my phone. You can only put VIP on a single device, which I dont like. Use the six-digit security code you see on the front of the device to Sign In. I use Authy for everything that supports standard TOTP. If you have a VIP Security Token: Press the button on the device. be sure to register these other VIP on your etrade account. I have 7 authenticator apps on my phone, 6 of them for a single service each that works only with something proprietary (Duo, VIP, PingID, MobilePass+, etc.). install another VIP on another phone, tablet, home pc. Ideally they would give out a TOTP that can be used in tandem with the app app of choice you use for password management. I'm currently 249 minutes from talking to an e-trade rep, but I figured I'd post here so you all were aware and to see if anyone had seen this before or had ideas. VIP is just as vulnerable to a lost phone. Is anyone aware of a way to get the last four digits of an account number without having access to the full account number? I have verified that my MFA authenticator settings are correct, but the fact that the digits matched is worrying me. Now, the part that is concerning to me is that, in the text of the email, there is always the string, Account Ending in: # - in the phishing email, this number was correct. Also included with VIP Enterprise two-factor authentication is. I checked my previous emails from e-trade and they all linked to, which makes me even more certain that it was a phishing attempt. Symantec Validation and ID Protection Service (VIP) is presented as a user-friendly, cloud-based strong authentication service that enables enterprises to secure access to networks and applications without impacting productivity. I like this because I dont have to have an app on my phone. I looked at all of the links, and they were to the domain which a quick google search indicated was a domain frequently used for spam/malware. This ID is not accepted by the Symantec VIP test site nor is it accepted by E-Trade. Now I want to enable 2FA but eTrade is saying I need to use the symantec VIP app and Ill be damned in hell before I install that POS onto my phone. So I hit the panic button, cleared my browser cache, and changed my etrade password. Symantec handles the secret behind the scenes. You exchange IDs and the secret (QR code) is not shared. Symantec VIP is a separate 2FA TOTP process. But unless I'm missing something very obvious, I don't trust E*Trade's implementation and wish they offered MFA through QR so I can use LastPass authenticator and also offer SMS text options.Today, I received an email with the subject:Į*TRADE Securities LLC only thing is, I didn't execute a trade today, so I was suspicious. I got this today and even clicked on the link because the account ending matched, but it took me to a 501 page. Re: Authy with Fidelity and E-Trade, how to connect for 2 factor authentication by MrJedi » Thu 8:50 pm. I use MFA for every account that offers it. The password reset went through, but I still can't login because it isn't accepting my security code.Īt this point, once I get through to support on the phone, I'm just going to turn off MFA. I click the 'security code' box in the login form and enter the security code from Symantec VIP and it just brings me back to the login page with a message that reads 'Please log on to continue to the page you requested.' I tried codes from the app running on my iPhone as well as the one running on my Macbook. I enter my user name and password as normal.

A new code will be generated every 30 seconds. Then I logged out and tried logging back in to test it. If you have a Mobile Security ID - Open the VIP Access app on your mobile device. It up MFA in my security settings by downloading the Symantec VIP app on my iPhone and also on my Macbook (since Symantec VIP doesn't have any backup and E*Trade only allows one form of MFA I wanted to ensure I have a back up in case I lose access to one of the devices).įor each authenticator, I entered my credential ID and security code from Symantec VIP and each time it successfully added it in E*Trade. While I'm waiting on hold with customer service, I figure I'll try posting here in case someone else has encountered this.

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